Common questions and support documentation

Most Popular Articles

• What happens when I reach my sandbox limit?
• What are the shortcodes I can use in a sandbox welcome message?
• How can I prevent users from downloading my plugin files from my sandboxes (or adding their own)?
• HOWTO: Access your sandbox database
• HOWTO: Activate SSH in your existing sandbox
• What parameters can I pass into my magic link?
• Can I have persistent sandboxes that never expire?
• Migrating from our legacy system to our new platform
• My magic link is not creating sandboxes based on my template
• How can I prevent scammers from using up my sandbox allotment?